View from India: AI for an inclusive economy

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View from India: AI for an inclusive economy

“The country is one of the world’s fastest growing markets for Smartphones and is already a leader in data usage. AI is integral for Smartphones as well as data,” said Krishnakumar Natarajan, Chairman, AI Application & Digi-Tech Summit & Expo 2020.

 

India has about 500 million Smartphone users. Smartphones are beginning to offer personalized services. AI chips are being integrated into Smartphones for face recognition as well as improving the clarity and resolution of images. AI helps offer voice assistants on Smartphones.  

 

Besides Smartphones, the other tech trends that are shaping the country’s AI landscape includes cloud computing. AI and cloud computing help companies manage data. “This has created an infinite amount of data which is curated at scale. The outcome is cloud enabled data used to derive insights for delivering customer requirements,” reasoned Ramkumar Narayanan, VP and Managing Site Director R&D, VMware India.

 

Another trend is the Internet of Things (IoT). Multiple inter-connected IoT devices generate huge amounts of data. AI algorithms help in analyzing data for real time feedback and desired business outcomes. Nevertheless, what one needs to watch out for is AI bias which happens when AI led systems are fed with wrong or biased information. 

 

A time has come when AI needs to be tapped for societal good.  This thought is supported by the fact that the country has an ecosystem for it. “India is home to 4 million IT professionals. Given these numbers, it’s possible to gauge the scale of homegrown talent,” added Natarajan.  

 

When we look at AI in the Indian context, the Government of India (GoI) has become part of the AI journey. NITI Aayog, GoI’s policy think tank, has come up with a National Strategy for Artificial Intelligence in India. GoI along with private players are applying AI solutions for governance and mass adoption. On its part, apex body Confederation of Indian Industry (CII) wants to facilitate member companies to make progress as they explore various applications of AI. “CII turns 125 this year. We look forward to the next five years to impact 9,000 member companies to navigate through newer technologies and industry 4.0. It’s a strategic thrust from CII to help industries adapt to newer technologies,” highlighted Ravi Raghavan, past chairman, CII Karnataka State Council.

 

Organizations need to take the AI route to scale up efficiency. This felt need has triggered off new business models where AI-driven data is used to create a differentiated employee experience. “Moving forward, 65% of global GDP (gross domestic product) is estimated to be digitized. AI forms the basis of this digitization. The GDP is growing at the rate of 3%-4% per annum,” pointed out Narayanan.

 

It’s important to maximize the benefits of AI application.AI is bringing in new solutions which have brought a paradigm shift in our view of things. AI based skills and ML algorithms are used for predictive analysis. Knowledge about AI should be democratized and technology should be leveraged without it losing its essence. “Our company has GPU and cloud infrastructure for handling AI. We leverage AI for addressing fraudulent cases. AI forms the basis of the computer vision and face recognition software used in fraudulent cases. AI removes the friction for better clarity during the face recognition process. We also use machine translation as we operate in 60 countries,” explained Sunil Gopinath, Chief Executive Officer, Rakuten India.

 

Both real time and non real time translation happens through AI.  “Around 20%-25% of the annual sales come from AI-based solutions. As we evolve forward, we automate our processes,” added Gopinath.  

 

Going back in time, AI is actually not new. “The intent to create a proxy the human brain or to mimic the human brain was there a few centuries ago. The genesis of this idea got some encouragement in the 1940s when electronics began to pick up,” recalled Narayanan. A few spirited scientists thought ahead of their times, in terms of an electronic brain. This could be seen as the early promise of AI, a phase that lasted from the 1950s to the 1970s. The next two decades saw a lull. Its resurgence happened after the emergence of the Moore’s Law. The number of transistors in an integrated circuit doubles in 18-24 months. This observation, known as Moore’s Law is used in the semi conductor industry. This has also encouraged the growth of small mobile data collecting devices. Moore’s Law has also benefitted the early days of AI development.    

 

The Computer led Internet world has rebooted the AI revolution. Then times changed as search companies like Yahoo and Amazon created data. This in turn has paved the way for what is now known as customer behaviour. Search companies and e-commerce firms rely on AI to understand and fine-tune customer requirements. 

 

When we talk of AI, we need to look at breakthrough companies like Facebook and Google. Both are based on neural network technologies that have evolved over the last three decades. The scale and convergence of hardware and the graphic processing unit (GPU) have helped these companies propel forward. AI-led data and AI-based connectivity have added to the overall growth.

 

Appropriately, organizations are re-imagining processes to transform the value chain. This will help enhance and accentuate customer experience. AI hackathons, collaborations and outreach programmes are being conducted in various parts of the country to raise the quotient of AI awareness. Venture capitalists (VCs) are already investing in AI startups.

 

These insights were shared at the AI Application & Digi-Tech Summit & Expo. The event was organized by the Confederation of Indian Industry (CII) and ‘Shifting to Applied Intelligence’ was its theme.

“The country is one of the world’s fastest growing markets for Smartphones and is already a leader in data usage. AI is integral for Smartphones as well as data,” said Krishnakumar Natarajan, Chairman, AI Application & Digi-Tech Summit & Expo 2020.

 

India has about 500 million Smartphone users. Smartphones are beginning to offer personalized services. AI chips are being integrated into Smartphones for face recognition as well as improving the clarity and resolution of images. AI helps offer voice assistants on Smartphones.  

 

Besides Smartphones, the other tech trends that are shaping the country’s AI landscape includes cloud computing. AI and cloud computing help companies manage data. “This has created an infinite amount of data which is curated at scale. The outcome is cloud enabled data used to derive insights for delivering customer requirements,” reasoned Ramkumar Narayanan, VP and Managing Site Director R&D, VMware India.

 

Another trend is the Internet of Things (IoT). Multiple inter-connected IoT devices generate huge amounts of data. AI algorithms help in analyzing data for real time feedback and desired business outcomes. Nevertheless, what one needs to watch out for is AI bias which happens when AI led systems are fed with wrong or biased information. 

 

A time has come when AI needs to be tapped for societal good.  This thought is supported by the fact that the country has an ecosystem for it. “India is home to 4 million IT professionals. Given these numbers, it’s possible to gauge the scale of homegrown talent,” added Natarajan.  

 

When we look at AI in the Indian context, the Government of India (GoI) has become part of the AI journey. NITI Aayog, GoI’s policy think tank, has come up with a National Strategy for Artificial Intelligence in India. GoI along with private players are applying AI solutions for governance and mass adoption. On its part, apex body Confederation of Indian Industry (CII) wants to facilitate member companies to make progress as they explore various applications of AI. “CII turns 125 this year. We look forward to the next five years to impact 9,000 member companies to navigate through newer technologies and industry 4.0. It’s a strategic thrust from CII to help industries adapt to newer technologies,” highlighted Ravi Raghavan, past chairman, CII Karnataka State Council.

 

Organizations need to take the AI route to scale up efficiency. This felt need has triggered off new business models where AI-driven data is used to create a differentiated employee experience. “Moving forward, 65% of global GDP (gross domestic product) is estimated to be digitized. AI forms the basis of this digitization. The GDP is growing at the rate of 3%-4% per annum,” pointed out Narayanan.

 

It’s important to maximize the benefits of AI application.AI is bringing in new solutions which have brought a paradigm shift in our view of things. AI based skills and ML algorithms are used for predictive analysis. Knowledge about AI should be democratized and technology should be leveraged without it losing its essence. “Our company has GPU and cloud infrastructure for handling AI. We leverage AI for addressing fraudulent cases. AI forms the basis of the computer vision and face recognition software used in fraudulent cases. AI removes the friction for better clarity during the face recognition process. We also use machine translation as we operate in 60 countries,” explained Sunil Gopinath, Chief Executive Officer, Rakuten India.

 

Both real time and non real time translation happens through AI.  “Around 20%-25% of the annual sales come from AI-based solutions. As we evolve forward, we automate our processes,” added Gopinath.  

 

Going back in time, AI is actually not new. “The intent to create a proxy the human brain or to mimic the human brain was there a few centuries ago. The genesis of this idea got some encouragement in the 1940s when electronics began to pick up,” recalled Narayanan. A few spirited scientists thought ahead of their times, in terms of an electronic brain. This could be seen as the early promise of AI, a phase that lasted from the 1950s to the 1970s. The next two decades saw a lull. Its resurgence happened after the emergence of the Moore’s Law. The number of transistors in an integrated circuit doubles in 18-24 months. This observation, known as Moore’s Law is used in the semi conductor industry. This has also encouraged the growth of small mobile data collecting devices. Moore’s Law has also benefitted the early days of AI development.    

 

The Computer led Internet world has rebooted the AI revolution. Then times changed as search companies like Yahoo and Amazon created data. This in turn has paved the way for what is now known as customer behaviour. Search companies and e-commerce firms rely on AI to understand and fine-tune customer requirements. 

 

When we talk of AI, we need to look at breakthrough companies like Facebook and Google. Both are based on neural network technologies that have evolved over the last three decades. The scale and convergence of hardware and the graphic processing unit (GPU) have helped these companies propel forward. AI-led data and AI-based connectivity have added to the overall growth.

 

Appropriately, organizations are re-imagining processes to transform the value chain. This will help enhance and accentuate customer experience. AI hackathons, collaborations and outreach programmes are being conducted in various parts of the country to raise the quotient of AI awareness. Venture capitalists (VCs) are already investing in AI startups.

 

These insights were shared at the AI Application & Digi-Tech Summit & Expo. The event was organized by the Confederation of Indian Industry (CII) and ‘Shifting to Applied Intelligence’ was its theme.

Kavitha Srinivasahttps://eandt.theiet.org/rss

E&T News

https://eandt.theiet.org/content/articles/2020/02/view-from-india-ai-for-an-inclusive-economy/

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