Singtel uses AI to improve its call center operations
Singtel uses AI to improve its call center operations
Singtel is currently using AI to support marketing communications to develop new campaigns and carry out faster testing SHANGHAI — The use of artificial intelligence (AI) is helping Singaporean telco Singtel to improve the efficiency of its own call centers as the technology is giving call center agents better tools to handle inquiries from customers, […]
The post Singtel uses AI to improve its call center operations appeared first on RCR Wireless News.
Singtel is currently using AI to support marketing communications to develop new campaigns and carry out faster testing SHANGHAI — The use of artificial intelligence (AI) is helping Singaporean telco Singtel to improve the efficiency of its own call centers as the technology is giving call center agents better tools to handle inquiries from customers, […]
The post Singtel uses AI to improve its call center operations appeared first on RCR Wireless News.
Juan Pedro Tomáshttps://www.rcrwireless.com/20240628/ai-ml/singtel-uses-ai-to-improve-its-call-center-operationshttp://feeds.feedburner.com/rcrwireless/sLmV?format=xmlRCR Wireless News
https://www.rcrwireless.com/wp-content/uploads/2020/12/cropped-icon-32×32.jpgWireless News CampaignJune 29, 2024
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